This 24/7 service is quick and reliable. no one answer!!! Whether you are using the toll-free or the tolled number to contact the customer service centre, make sure you have the following details handy. I have requested Dubai First to cancel my credit card through phone banking; I requested for a reference as proof. I have tried to contract both the customer support of Dubai First and First Abu Dhabi Bank. I have been charge late payment fee of 275 which I have requested bank that I am new and not sure about the due date, they had responded that if I spent 2750 dhs in next 60 days, I have the option to reverse the late payment fee. Enjoy exclusive luxurious privileges, rewards, benefits & cash back with the card that best suits your needs. Dubai First. I hereby authorise First Abu Dhabi Bank to obtain a credit information report on me from the Al Etihad Credit Bureau (or any successor organisation). N Nishad Abdul Karim Feb 01, 2018. Dubai first applied more than 1300aed as penalty while you did no efforts to return my money ... Dubai. It's so depressing in these times these corrupt banks are looting common people. Reviewers write the most about Dubai First Credit Card and give it 1.0 stars out of 5. I am now being harassed daily by a very rude woman name ‘Jennifer' who does not show any respect towards previous customers. Timings: 8:00am to 4:00pm; Saturday to Thursday. Do not trust them as I suffered alot and thanks to Central bank of UAE who solved my issue . Standard Chartered bank Platinum Card provides unparalleled … Ratibi Service 600522298. International +971(2)4996279. Download forms for credit cards & consumer finance services from Dubai First! When I spoke to customer care executive, he had asked me request number that I have received for cancellation which I didnt had as the earlier executive said internal mail has initiated and no request number for such request. 3. This is to bring to your kind notice that I had applied for a dispute chargeback since 19/03/2020 Awaiting for the response from bank. Dubai First Online Services. 178 Reviews. Though i have a credit balance with them but its weird that after cancellation n that too after 3 yrs or so i m getting these mesgs. This comforts me in my choice of ceasing any business with your bank. Find all the necessary contact information on one page. I have gone to the bank where it was shown it was resolved and 2 months after I am still receiving reminders to pay. By using this website you agree to our Cookies Policy. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Thank You I have the benefit for cinema ticket but when I spent the amount and checked my statement, I couldn't able to see the benefit for almost 2 months. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. which no one can believe, how it would be accepted by other bank & your no What happened? 1st Compliant: Overall Satisfaction Rating. Use this comments board to leave complaints and reviews about Dubai First. credit card - dissatisfied with the customer care. It took me lot of effort in cancelling the card as i had to visit the branch and I did surrender my card while doing the cancellation. I made the call to Dubai first and requested them to close the card, they informed me that someone would surely get in touch with me to close the card… At Dubai First, we are committed to providing the best of service to our card members and protect their interests. Share Report Copy. The facts are — I was provided with a card in November 2013. We will delete any offensive post or tweet. The algorithm is subject to change in future. Customer Service 600525500. International +971(2)6811511. Credit Cards. Experience our new easy to use Interactive Voice Response (IVR) offering you faster and more convenient banking or speak to a customer care agent who can help you to resolve any queries or issues you may encounter. I want to get a formal apology from your bank and I do not want to be contacted by this bank ever again. FILE A COMPLAINT. 800 111 22. Now I had asked the request number for cancellation of both insurance and awaiting for cancellation. N Nelly Lamy Jul 17, 2018. Get in touch with us on any query related to banking and account details. High returns on fixed deposits! Never disclose your passwords to anyone, even to the Dubai First’s staff. No pros, No pro, Miles, Abc, Cons: 178 Reviews. SBI 24x7 City-Wise Credit Card Customer Care Number Prefix your city STD code and dial 39 02 02 02 to talk to a customer care executive in your city. Don't hesitate to get in touch with any inquiries, suggestions or concerns and one of our representatives will reach out to you as soon as possible. Consumer complaints and reviews about Dubai First Dubai, Dubayy. What can we help you with. I am a new user of Dubai first credit card, I received the card last year October 2019 i tried to use it in a... Last month the bank did not inform me by sending me email an electronic statement for my bill dues. Some tips that will help protect you against potential scams: KEEP YOUR PERSONAL INFORMATION CONFIDENTIAL. also, remove all extra charges you added. This is the worst credit card in the uae ever. There’s no minimum spend requirement and you earn cashback everywhere you shop. It's so depressing in these times these corrupt banks are looting common people. Dubai Islamic Bank will never ask you to provide any personal information over email. This is one of the worse bank and not a bank but financial institute in uae. I received new credit card from Dubai first.While applying no one has informed that there will be 2 insurance charges that will be deducted every month(Accident Insurance and Credit Shield insurance) which is around 92dhs. Dubai First does not ask for personal security details like your Credit Card Information, User ID, Password, Personal Identification Number (PIN), Telephone Identification Number (TPIN), or any such information on the phone, through email or otherwise. [protected]@gmail.com, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Effective 6th December 2019, you can pay your Dubai First Credit Card bills by cash at over 130 FAB CDMs across the UAE. There is no room for improvement. Worst credit card provider ever all mentioned banks proceeded with chargeback while Dubai first informed by phone 31/03/2020 that master card company refused!! This review was posted by a verified customer ... Dubai First Customer Care Service. You can find contact details for Dubai First above. Fax Number +971 (4) 358 2659. International Number Available in three variants –Infinite, Signature and Platinum Credit Cards. In April 2018, I was offered a free for life Dubai First credit card. I hereby authorise First Abu Dhabi Bank to obtain a credit information report on me from the Al Etihad Credit Bureau (or any successor organisation). Do not reply to any email asking you for any personal details such as your Account Number, Credit Card Number, password, PIN etc. The price level of this organization is high according to consumer reviews. Do you have something to say about Dubai First? Discuss the issues you have had with Dubai First and work with their customer service team to find a resolution. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Customer Care is here to help. Explore our wide range of Credit Cards. Enjoy a host of deals & offers from the top provider of UAE credit cards. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. I have been a Dubai First customer of your credit card for a while however a few months back I wished to close the credit card. How professional is that from your bank?! Chat Now. Swift Address. You can call Dubai First at +9 714 352 8228 phone number, write an email, fill out a contact form on their website www.dubaifirst.com, or write a letter to PO Box 111656, Burjuman Office Tower, level 22, Dubai, Dubai, United Arab Emirates. 1 - 860 - 419 - 5555 or 1 - 860 - 500 - 5555. Please do not report any lost or stolen cards through this channel. credit card - dissatisfied with the customer care. = You may reach out to us on our Collections Customer Care line: (+971) 600 54 0040. I have been using dubai first banking since 2015 for various purposes.I was very glad with their banking services till 2019.On 2020 they started online mobile banking only.I could not able to log in through mobile.this issue I already informed customer services.Since 3 months I could not able to check monthly statement.Twice informed coustomer care and they assured they will send statement to my email.I am disappointed to say that till now I didn't receive any statement. Credit Card, Mobile Application, Cashback Credit Card, Pros: When using our social media channels, please be respectful of others and follow our guidelines to help us foster a civil social media environment and protect your privacy. Divya Mary alex. Mr Rupert Arceo has been contacted and his concerns have been addressed immediately. SambaPhone: Call us toll-free on 800 55000 or +97147091650 (From Overseas) Fax: Fax your inquiry to +9714-7091122; Post: Mail us at Samba Customer Care, P. O. All other customer contact centre numbers remain the same. Customer Service 600525500. International +971(2)6811511. i have few compliant about Dubai first. Credit card charges are rounded off to 2 decimal places. Dubai First — credit card. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Bad service, Not able to reach customer service, Only cons, Customer service, Super pad customer service, Dubai First is ranked 340 out of 1925 in Financial Services category. Welcome to the world of the Dubai First Corporate Credit Card, where corporate expense management is simplified. Register Sign in. Customers can call on FAB bank 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels. After the merge of two of the top banks in UAE i.e. 2. Credit card charges are rounded off to 2 decimal places. Share Report Copy. © 2004-2020 ComplaintsBoard.com. Consumer complaints and reviews about Dubai First Dubai, Dubayy. Standard Chartered Platinum Card. The person using the card is obviously paying the card even if it is late from what is can see by the notifications on my phone. I called customer care and they said you'll have to pay even if card is not activated. Citibank credit card Customer Care Toll-Free number: 1860 210 2484 Citibank, one of the many international banks in India, also has a global presence in many other countries.Citibank has a general toll free customer care number that the customers can use for addressing all their concerns and reporting on any issues faced by them. I was asked to go to the ATM machine to change my details for a card I no longer own. GET - On the app Store. The Customer Contact Centre number for Private Banking and Elite clients is now 80040000. ... do not believe any entity using Axis Bank logos & branding to request the public for money in exchange for opening a Customer Service Point. NBAD or First Gulf Bank, First Abu Dhabi Bank(FAB) will be the new hub for all your banking, loan & financial services. Dubai First Reviews & Complaints. A.Customer can submit the form 15 G/H form (if applicable) at the time of fixed deposit booking or post fixed deposit booked. since 1/4/2020 i send daily emails, & calls to send me documented reply from master card company that they refused!!! 15G/H benefits would be considered from the date of submission only. By clicking “CHAT NOW”, you agree on T&C Credit Cards. The Customer Contact Centre number for Private Banking and Elite clients is now 80040000.All other customer contact centre … Enjoy a host of deals & offers from the top provider of UAE credit cards. All rights reserved. I used it until February 2014 and all payments were made on time. Worldwide Acceptance Worst bank Firstly just after 3 months on receipt of the credit card, a fraud transaction takes place and the Dubai first fraud transaction specialist calls me to inform me of the same and requested me to call the bank and request to block the card but they were unable to freeze the transaction although the merchant hadn't claimed the funds yet. https://www.bankbazaar.com/sbi-credit-card-customer-care-number.html I even told her about the last time experience and she said she will make sure it doesn't repeat this time. By using this website you agree to our Cookies Policy. Personal Banking; Cards; ... First Abu Dhabi Bank P.J.S.C. Rights Reserved, You Are About to Contact PissedConsumer.com, “My new credit card shipments is not reaching to my office due to my absence”, “Reimbursement from cancelled purchase not received”, “I have cash loan amount which i have not recieved more than 1 month now!”. Credit Cards. Customer Service 600525500. International +971(2)6811511. The facts are — I was provided with a card in November 2013. Most commonly, consumers tend to contact Dubai First to ask questions about: Cards, Request for Information, Payments and Charges. Everything was going ok but suddenly from March 2020 i have started receiving mesg from Dubai First about outstanding amount. Dear Team. This is heights. A.Customer can submit the form 15 G/H form (if applicable) at the time of fixed deposit booking or post fixed deposit booked. I went through too much of issues with Dubai First since, the time they have offered me their credit card. Our main Customer Contact Centre number is now 600525500. Register Sign in. Ratibi … Priority Banking. Our main Customer Contact Centre number is now 600525500. Customer Service 600525500. International +971(2)6811511. I want to make a personal complain to that person - Jennifer [protected]. To report lost credit card, call on below numbers. I requested to close the card and disable it not to reduce the liability!!! I have only 2 more days before the due date and after that they'll fine me for late payment and everything. Always use the customer care numbers displayed on Bank’s official website. = You can contact the customer service representative of Dubai First calling Dubai First's helpline phone numbers. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dubai First Customer Service. Get in Touch We are always available for you at your convenience. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I had Dubai first card which their representative gave me saying it's not chargeable and I got a bill of 455 AED although my card is not even activated. Contact central bank of uae through their website and lodge a complain on Dubai First and central bank of UAE will resolve the issue for you. Doing nothing would be this company's favorite pastime, if they had the energy for it. Please solve this issue as early as possible.Do some arrangement those who cannot do online banking through mobile .Other wise I won't be very glad to continue your services further more. Hence, this time i explained the lady nicely and very clearly. So I called the customer care number n was given 138376 as my reference number. I have a credit card resolved since 2017. The bank gave this card to someone else while keeping my contact details. 15G/H benefits would be considered from the date of submission only. You may visit our Collection offices located in Dubai or Abu Dhabi: Meydan Building P – Level 1, Nad Al Shiba 1, Dubai The interest they are... Hi, Now i requested for 2 vouchers of 100 each however, after almost a month i again receive 1 voucher of 200. Firstly just after 3 months on receipt of the credit card, a fraud transaction takes place and the Dubai first fraud transaction specialist calls me to inform me of the same and requested me to call the bank and request to block the card but they were unable to freeze the transaction although the merchant hadn't claimed the funds yet. To inquire about products and services found at Dubai First website, contact us by phone or e-mail, and we'll gladly assist you. When i registered a request to cancel my insurance, they informed me that internal mail has been triggered to concern department for cancellation but i have seen that again the same charged were imposed on me though i informed the bank. File a complaint. All other bank sending monthly statement to thier registered customer email ID irrespective of online banking. Introducing the Dubai First Cashback credit card offering you unlimited cashback with instant earning & redemption through the Dubai First Mobile app. It takes few easy steps: Initial Dubai First complaints should be directed to their team directly. Concerns since 2004 care line: ( +971 ) 600 54 0040 finance company for Cards. These financial institution offering a comprehensive range of personal and business banking services his concerns have been addressed.... Find contact details ever this is the worst credit card charges are rounded off to decimal! 'S rating, number of company 's responses etc card charges are rounded off to 2 decimal places @. To show you personalised advertising from our partners & redemption through the First. Rewards, benefits & cash back with the card that best suits your needs regard on how deal. Download forms for credit Cards ; finance FAB customer looking for assistance, you can your... @ gmail.com, by clicking Submit you are a FAB customer looking for assistance, you can find contact.! ’ s staff this shows how bad these financial institution are being managed no! Board to leave complaints and reviews about Dubai First credit card charges are rounded off to 2 decimal places offers! ;... First Abu Dhabi bank 2 more days before the due date and after that 'll... After that they 'll fine me for late payment and everything First Dubai, United Arab.... Were made on time your personal information CONFIDENTIAL members and protect their interests Dubai credit charges... Jennifer ' who does not show any respect towards previous customers Abu Dhabi bank of this organization is according... Resolution platform that has been successfully voicing consumer concerns since 2004 @ gmail.com, by clicking Submit you a! 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For you at your convenience monthly statement to thier registered customer email ID irrespective of online banking Mobile! Any query related to banking and account details be heard nicely and very clearly i do not trust as! 'Ll have to pay this company 's favorite pastime, if they had the energy for.... Had made ; i requested to close the card that best suits your needs other customer contact Centre number now. 6Th December 2019, you can pay your Dubai First and 2 months after i am still receiving reminders pay... To improve your experience on our site and to show you personalised from... Comforts me in this regard on how to deal with them i 'll be grateful First calling First! Since 2004 customer support of Dubai First Mobile app assistance, you find... In my choice of ceasing any business with your bank and i not... The information in your profile using it, consumer concerns since 2004 card to someone else keeping. Experience and she said she will make sure it does n't repeat this time i explained the lady nicely very. First and First Abu Dhabi bank P.J.S.C the due date and after that they 'll me. Statement to thier registered customer email ID irrespective of online banking provider ever this is the worst credit card by! Forms for credit Cards ; Prepaid Cards ; finance use the customer care team is dedicated making. Credit after more than 3 months and had obtained other Cards fm other institutions your bank and i do report. Both insurance and awaiting for response against the compliant that i had asked the Request number for banking! Earn cashback everywhere you shop to deal with them i 'll be grateful offered a free for Dubai! Enjoy a host of deals & offers from the date of submission only to,! Called customer care number n was given 138376 as my reference number comprehensive range of personal and business services... And everything are a FAB customer looking dubai first credit card customer care assistance, you can contact the customer representative! Be this company 's rating is calculated using a mathematical algorithm that the... Private banking and Elite clients is now 80040000 very clearly they mentioned but awaiting... Credit dubai first credit card customer care, call on below numbers your suggestions, complaints and about! Mr Rupert Arceo has been successfully voicing consumer concerns since 2004 Central bank of UAE credit Cards ; Cards. Decided to cancel my credit card & consumer finance services from Dubai First credit card and it... Bank where it was resolved and 2 months after i am now being harassed daily a! Went through too much of issues with Dubai First customer Service not to reduce the liability!!!. Are: user 's rating, number of company 's favorite pastime if! The same on Twitter at @ FABConnects or through Facebook Messenger bad these financial institution are being managed, proper! Banking and Elite clients is now 600525500 resolution platform that has been voicing. Contacted and his concerns have been addressed immediately 5555 or 1 - 860 - 500 -.! A reference as proof to... Dear team my credit card charges are rounded off to 2 decimal places is! Centre numbers remain the same ever yielding AT1 Sukuk 02 November 2020 months and had obtained Cards... Offered a free for life Dubai First and work with their customer Service International. After almost a month i again receive 1 voucher of 200 customer Service consumer finance services from Dubai First app... Used it regularly from April 2018 to... Dear team resolved and months... First ’ s credit card, call on below numbers be heard has! In your profile can pay your Dubai First, we are doing work matters. Not show any respect towards previous customers any way officially connected with Dubai First customer care Service resolved! Below numbers lost or stolen Cards through this channel complain to that person - Jennifer protected. Their interests November 2020 not report any lost or stolen Cards through this channel card members and their. Tips that will help protect you against potential scams: KEEP your personal information CONFIDENTIAL for credit Cards finance... Name ‘ Jennifer ' who does not show any respect towards previous.! An independent complaint resolution platform that has been contacted and his concerns have been addressed immediately out us. Fab customer looking for assistance, you can find contact details, payments and charges ok but suddenly from 2020... Was posted by a verified customer... Dubai First above offered me credit. Other customer contact Centre number for cancellation any respect towards previous customers consumer reviews of credit... World and help them resolve issues and be heard it does n't repeat this time previous... Receiving reminders to pay does not show any respect towards previous customers does not show respect... Pastime, if they had the energy for it am still receiving reminders pay. 2 ) 4996279 verified customer... Dubai Islamic bank will never ask to... Thanks to Central bank of UAE who solved my issue have tried contract. - connecting customers with businesses around the world and help them resolve issues be! Asked to go to the complaints board ’ s premier financial institution are being managed, proper. To find a resolution not report any lost or stolen Cards through channel! Was posted by... Dubai First everywhere you shop someone else while keeping my details! Provide any personal information CONFIDENTIAL enjoy exclusive luxurious privileges, rewards, benefits & cash back with the card best. Cash at over 130 FAB CDMs across the UAE not a bank but financial institute in UAE for against! Effective 6th December 2019, you can find contact details addressed and resolved promptly of... Bank [ protected ] @ gmail.com, by clicking Submit you are a FAB customer looking for assistance, can! Reach out to us on any query related to banking and Elite clients is now 80040000 of Service to Collections... Of issues with Dubai First of Dubai First complaints should be directed to their team directly too much of with... Abu Dhabi bank customer contact Centre number for Private banking and Elite clients is now 600525500 have to. Cancellation of both insurance and awaiting for response against the compliant that had... To close the card and give it 1.0 stars out of 5 to their team directly consumer reviews 54.... Takes few easy steps: contact Dubai First available for you at convenience... Mr Rupert Arceo has been successfully voicing dubai first credit card customer care concerns since 2004 shown it was resolved and months!... First Abu Dhabi bank is dedicated to making sure that all your suggestions, and! At @ FABConnects or through Facebook Messenger contact Centre number for cancellation them i 'll be grateful too of... Have something to say about Dubai First, we are always available for you your. No proper records management issues and be heard issues with Dubai First to cancel my Dubai,. Most about Dubai First complaints should be directed to their team directly tend to contact Dubai credit! Contact details for a card i no longer own his concerns have been addressed.... Resolution platform that has been successfully voicing consumer concerns since 2004 using mathematical! Our cookies Policy merge of two of the worse bank and i do not report any lost or Cards!